Modification History
The release details of this endorsed unit of competency set are in the table below. The latest information is at the top.
Release |
Comments |
1 |
Replaces but is not equivalent to SISXFAC405A Plan and provide sport and recreation services. Competency outcome changed. Additional requirements around assessing profitability, partnerships and reporting to reflect industry best practice. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to determine the sport, fitness and recreation services required by clients and to plan, implement and evaluate the services from a facility management perspective.
Application of the Unit
This unit applies to those who work autonomously in an administrative or organisational capacity in a sport, fitness and recreation environment. This may include facility and administration coordinators supporting the management of ancillary functions required to ensure the effective provision of specific services and programs in locations such as fitness centres, outdoor sporting grounds or complexes, aquatic centres or sporting organisations and associations.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Establish need for the service. |
1.1 Undertake research to identify target groups for the services and establish needs . 1.2 Determine the type and nature of services that will address the identified needs. 1.3 Assess competitors and size of market to confirm if gap in service provision exists. 1.4 Identify required approvals according to organisational policies and procedures and relevant legislation . 1.5 Identify potential partnerships or alliances. |
2. Plan the service provision. |
2.1 Establish objectives and evaluation procedures for the service. 2.2 Establish and document work plans for the service. 2.3 Identify resources and establish budget for the service. 2.4 Assess profitability of planned service against organisational criteria and secure funding or budget allocation. 2.5 Determine service content and design according to market needs and stakeholder requirements. 2.6 Determine promotional plan to appeal to target groups for the service. |
3. Implement the service. |
3.1 Obtain and allocate resources according to work plan. 3.2 Confirm details of partnerships or collaborative arrangements. 3.3 Implement work plan according to organisational policies and procedures. 3.4 Monitor, review and modify or cancel service in response to new or changing circumstances as required. 3.5 Conduct service safely according to stated outcomes and objectives. |
4. Evaluate the service. |
4.1 Seek feedback on service from service users, stakeholders and staff. 4.2 Assess service outcomes against objectives. 4.3 Prepare report documenting outcomes against objectives and budget. 4.4 Develop and document recommendations for improvements to future services. 4.5 Submit recommendations for improvements to appropriate personnel. 4.6 Review own performance and identify potential improvements. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure:
Assessment must also ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included. |
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Target groups may include: |
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Services may include: |
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Needs may include: |
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Organisation policies and procedures may include: |
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Relevant legislation may include: |
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Work plans may include: |
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Resources may include: |
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Budget may include: |
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New or changing circumstances may include: |
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Feedback may include: |
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Unit Sector(s)
Cross-Sector
Competency field
Facility Management